Hello, we’re Lori and Kate!

Let’s face it: there are dark moments in the world of work. It’s hard to talk about them, let alone know what to do. We created this series together because we wanted to help shed light on how to manage difficult work situations, drawing from both our personal experiences and our consulting work for clients.

Once a month or so, we pick a topic that’s rarely talked about and deliver to your inbox our perspectives on what’s happening, and what you can do if you’re caught in the same situation.

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The ABC Feedback Formula

Does this sound familiar? You know you should give someone feedback, but you avoid it because it feels awkward, scary, risky, or hopeless. The first step is to REFRAME the situation. If done correctly, feedback is HELPFUL to the person you’re giving it to. While you may also benefit from the person receiving feedback, it’s […]